Questions, answered
Everything about our products, bundles and delivery. Can't find it? Message us on WhatsApp.
Products
What products does TEINTÉ sell?
Three best sellers: the Dual-Sided Lip Contour Stain, the All-Day Peel Off Lip Stain and the Peptide Lip Treatment.
How does the Peel Off Lip Stain work?
Swipe it on clean, dry lips, wait 30 to 60 seconds until it feels dry to the touch, then gently peel off the dark layer to reveal your shade.
Can I wear the Peptide Lip Treatment over a stain?
Yes. Wear it alone, or layer it over any TEINTÉ stain for a glossy finish.
Bundles and shades
What is the 2 Pair bundle?
Choose any two shades and get a free Peptide Lip Treatment, plus free delivery.
What is the 3 Pair bundle?
Choose any three shades and get a free gift, plus free delivery. On the Lip Contour page the gift is a Peel Off Lip Stain, and on the Peel Off page it is a Lip Contour Stain.
Can I mix shades in a bundle?
Yes. You pick each shade yourself from the dropdowns on the product page.
A shade is sold out. When is it back?
Message us on WhatsApp and we will tell you what is arriving next.
Delivery
How much is delivery?
Delivery is $2.99 on orders under $30, and free on orders of $30 or more. The 2 Pair and 3 Pair bundles always ship free.
How long does delivery take?
Orders usually arrive within 1 to 3 days. Delivery times are estimates and can vary.
Returns
What is your return policy?
You have 7 days after receiving your item to request a return. Items must be in the same condition you received them: unused, in the original packaging, with proof of purchase. Sale items cannot be returned.
My item arrived damaged or wrong. What now?
Please check your order when it arrives and contact us right away so we can make it right.